Seating area with a balcony at Hotel El Convento

About Us

Our Team Welcomes you to Hotel El Convento

When you arrive at our beautiful luxury Old San Juan hotel in the heart of Old San Juan, Puerto Rico, you will be warmly welcomed by our team of hotel professionals. With decades of award-winning hospitality experience, your time at our hotel is guaranteed to be met with the finest guest services available in Puerto Rico. You can call on our team 24-hours a day to ensure all of your most important needs are met during your stay.

Meet the Team

Henry Neumann

General Manager

Raiza Medina

Revenue Manager

Fabiola Cruz

Director of Catering

Ada Mabel Rivera

Director of Sales & Marketing

Juanita Lopez

Director of Housekeeping

Ivelisse Villafañe

Accounting Manager

Víctor Torres

Executive Chef

Josean Medina

Director of Engineering

Arial view of the city near Hotel El Convento

Old World charm and splendor

A landmark monument to the Conquistador Age and one of the most historic hotels in Old San Juan Puerto Rico, Hotel El Convento in San Juan, Puerto Rico showcases a timeless aura of Old World charm and splendor. Befitting its origins as a Carmelite convent more than 370 years ago, our splendid Puerto Rico luxury hotel is a loving restoration of Spanish Colonial architecture and design.

LEARN MORE ABOUT THE HISTORY OF EL CONVENTO

Awards and Press Releases

Discover the best features and hidden gems that make Hotel El Convento a cherished destination for discerning travelers.

VIEW OUR AWARDS AND PRESS RELEASES